Third party software is available to create zip files on the Mac that are fully compatible with the Windows platform by stripping out the extraneous folders and files. Oftentimes, these extra folders and files will cause the failure of your upload submission in HPMS.
INTERNET EXPORER CHROME FOR MAC ZIP FILE
When creating a zip file using the Mac's built-in compression utility, you may find that extraneous Mac-specific folders and/or files are placed into the zip file in addition to your primary contents. This functionality will read the contents of the zip file to ensure that the submission meets all validation requirements. Several HPMS modules require users to upload zipped files.
To ensure full support, we recommend the use of the Firefox web browser to access HPMS on the Mac platform. For example, the top navigation bar will appear differently when accessing the system via a desktop monitor or tablet in landscape mode versus a mobile phone or tablet in portrait mode. The website's navigation will adapt to the device from which you are accessing the system. In other words, the website has been designed to adapt automatically to a wide range of devices – from desktop computer monitors to tablets to mobile phones – with a minimum amount of resizing, panning, or scrolling. HPMS modules converted to the new look and feel use a responsive web design. Screen Resolutionįor best results, use the screen resolution recommended for your monitor.
We continue to work toward full support of the Safari (for Mac only) and Chrome (for Windows and Mac) web browsers. Mozilla Firefox (latest release) (for Windows and Mac).Microsoft Internet Explorer version 9.0 or higher (for Windows).
Web Browsers HPMS supports the following web browsers:
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